Our Most Recent Service Reviews
Kris Nash was knowledgeable & more than qualified to perform the necessary repairs to get our AC back in working condition. Kris’s positive attitude is what compels me to write this review. I cannot stress enough that Kris approached each task with ...utmost the professionalism, courtesy, & positivity despite his second day on the job requiring him to work at our home past 11:00p.m. Our family has used Boone’s Heating & Cooling since 1998. Although the company has been under new management for several years now, I’m pleased to say that I receive the same quality & service I’d come to expect in the past thanks, in part, to people like Kris Nash.
The only reason I rated them a one was because there was nothing lower.
Really appreciate the professionalism and honesty of Boone and specifically Kris. Had a previous service contract with another contractor. Their service guy claimed the system was trashed and repair would be hugely expensive and he only would recommend ...complete system replacement at an even huger expense. Diagnosis was suspect so I got a second opinion from Boone. Actual problem was a broken control wire. He fixed this as well as cleaned up several other minor issues for a fraction of what the other company wanted. Fast response, thorough diagnosis, explained issues and options well, implemented fix in same visit. Great job. You earned a very satisfied customer. Thanks
Kris Nash was amazing. He was honest and gave fair quotes and solutions to get me back up and running the same day. Another company tried to say I needed an entirely new system, but obviously they were just scamming me and wanted to make the sale. That's ...not AT ALL how Kris approached the job. He was very knowledgeable, trustworthy, and I'd absolutely recommend him to anyone needing their services. He is how excellent service should be. I'm a very happy customer, and will continue to do business with Boone. Thank you!
I’m very impressed by the service provided by Kris from the Boone’s. He is caring, willing to listen and professional. Although our job request was submitted late, he still made a trip and spent time doing all the work from diagnosis to repair. Even ...helped change the filters. Really an outstanding person and did great job 👏
This company helped us after the big freeze in replacing our system. We now have them doing regular check ups and repairs if needed. The techs are super friendly, knowledgeable and never try to sell you something that is not needed. This company is ...amazing!
Outstanding customer service from initial inquiry to visit and quotation. Service Manager Chris C. and his installation technicians took great care in a white-glove condo building and did an amazing job retrofitting pipe and wiring, worked into the ...evening to get the job done including a few little extra touches. Highly recommend for professionalism and value.